2bd Privacy Policy — How We Protect Your Information
This document explains how 2bd collects, uses, stores and protects the personal information of users in Malaysia. Your privacy is our priority and we are committed to managing it transparently and responsibly.
This policy was last updated in 2026. 2bd reserves the right to amend this policy at any time.
1. Information We Collect
When you use the 2bd platform, we collect several categories of information to ensure the service runs smoothly and securely. The types of information collected include:
Username, email address, phone number, date of birth, and password are required during registration. This information is used to identify and verify the identity of each user.
Transaction details in Malaysian Ringgit (RM/MYR), including deposit and withdrawal methods. Bank account numbers or digital wallet details are processed through secure payment systems.
IP address, browser type, operating system, device model, and other technical data collected automatically when you access the 2bd platform.
Records of activity on the platform, such as pages visited, bets placed, session duration, and navigation clicks. This data helps us understand how users interact with the platform.
2. How We Use Your Information
Information collected by 2bd is used solely for legitimate purposes relating to the operation of the platform. We do not sell or rent users' personal information to third parties for marketing purposes without your consent.
Information is used for the following purposes:
- Account management — registering accounts, verifying identities, processing logins, and managing user account settings.
- Transaction processing — processes deposits and withdrawals in MYR, verifies payments, and resolves any financial disputes.
- Platform security — detecting and preventing fraud, account abuse, money laundering, and cybersecurity threats.
- Service improvement — analyses usage patterns to improve platform performance, interface design, and the overall user experience.
- Service communications — sends important notifications related to your account, transactions, or policy updates.
- Legal Compliance — fulfilling legal obligations, including reporting requirements and record retention in accordance with applicable Malaysian regulations.
3. Cookies & Tracking
The 2bd platform uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions correctly. Cookies are small text files stored on your device when you browse the website.
Types of cookies used:
- Session Cookie — keeps you logged in during an active session without neding to re-enter your password.
- Preference Cookies — saves your language, time zone and display preferences for a smother experience.
- Analytics Cookies — collects anonymised usage data to help us understand traffic patterns and improve the platform.
- Security Cookies — helps detect and prevent unauthorised access and suspicious activity.
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of some parts of the platform.
4. Data Storage, Security & Sharing
Storage & Security
2bd stores user information on protected servers using industry-standard SSL (Secure Socket Layer) encryption. All sensitive data, including passwords, is stored in encrypted form and cannot be read as plain text.
Data retention periods depend on operational needs and legal obligations. Data that is no longer required will be deleted or anonymised in accordance with established procedures. Access to user data is restricted to authorised personnel only.
Third-Party Sharing
2bd does not sell, rent or disclose users' personal information to third parties for marketing purposes. Information may only be shared in the following limited circumstances:
- Approved payment processors for settling MYR transactions.
- Technical service providers that support platform operations under confidentiality agreements.
- Regulatory authorities or law enforcement agencies where required under Malaysian law.
- In the event of a business merger or acquisition, with prior notice given to users.
5. User Rights & How to Contact Us
As a 2bd platform user in Malaysia, you have certain rights regarding your personal information. We respect these rights and are committed to making it easy for you to exercise them.
You have the right to request a copy of the personal information we hold about you. Requests can be made via the support email.
If your information is inaccurate or out of date, you may request a correction via your account settings or by contacting our team.
In certain circumstances, you may request the deletion of your personal data, subject to applicable legal obligations.
Policy Changes & How to Contact Us
2bd reserves the right to update this Privacy Policy from time to time to reflect changes in operations, technology, or legal requirements. Users will be notified of any material changes via in-platform notifications or email. Continued use of the platform after any changes constitutes acceptance of the updated policy.
For any questions, requests or complaints regarding privacy and data protection, please contact the 2bd support team at: [email protected]. You may also refer to the FAQ for additional information on privacy and account security.
Want to Know How We Protect Your Data?
Create your 2bd account today with confidence — your privacy and the security of your information are always protected. For further enquiries, visit our FAQ page.